CIO Exchange Podcast

Customer Zero - Business Model Transformation

Episode Summary

This is the first of a series entitled “Customer Zero” that includes conversations with IT and engineering, where we see how they are leveraging technology to solve same hard problems that VMWare customers are challenged with. In this episode, VMware’s VP/Global Head of Engineering Roopa Raj and VP of Product Management, IT and Digital Transformation Satya Jena discuss business model transformation, technology and changing the business, and the importance of agility and how to address critical shifts needed in the mindset of the organization.

Episode Notes

This is the first of a series entitled “Customer Zero” where we talk with the member of the VMware IT leadership team who are the first to use the products that our engineering teams produce. Through conversations with IT and engineering, we see how they are leveraging the technology to solve the same hard problems our customers are challenged with. From Multi-cloud complexity and app modernization to the needs of the new workforce, we hear how they are changing IT and the business.

In this episode, we hear from VMware’s VP/Global Head of Engineering Roopa Raj and VP of Product Management, IT and Digital Transformation Satya Jena as they discuss business model transformation—what it is, and how VMware is changing mindsets and meet shifting needs. They talk about the importance of changing the business and not just transforming the technology. We discuss the importance of agility and how to address critical shifts needed in the mindset of the organization.

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